ਆਪਣੀ ਜਾਣਕਾਰੀ ਭਰੋ

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, __________

Consumer Complaint No. __________ of __________ (to be filled in by the Commission's registry)

__________, __________, resident of __________ (email __________, telephone __________) ... Complainant

VERSUS

__________, __________ ... Opposite Party

INDEX

1. 1. Consumer complaint under section 35 of the Consumer Protection Act, 2019
2. 2. Affidavit in support of the complaint
3. 3. List of documents relied on, with copies
4. 4. Vakalatnama, if the complaint is filed through an advocate

CONSUMER COMPLAINT

The Complainant respectfully states as follows:

1. 1. The parties. The Complainant is a consumer within the meaning of the Consumer Protection Act, 2019. The Opposite Party is __________, who sold the goods or provided the service described below.

1. 2. The transaction. __________ On __________ the Complainant paid __________ by __________, against __________. __________

1. 3. The defect or deficiency. __________ The Complainant first noticed this on __________.

1. 4. What the Complainant did. __________

1. 5. The loss. __________

1. 6. Jurisdiction. __________ The value of the goods or services paid for as consideration is __________, which the Complainant submits is within the pecuniary jurisdiction of this Commission.

1. 7. Limitation. The cause of action arose on or after __________, and this complaint is filed within two years of it.

1. 8. No other proceeding. The Complainant has not filed any other complaint or proceeding on the same matter before any Commission or court, and none is pending.

PRAYER

The Complainant prays that this Commission direct the Opposite Party to: __________ pay interest on the amount found due, at the rate the Commission considers just, from the date of payment until it is paid; pay the costs of this complaint; and pass any other order the Commission considers just.

Date: __________, at __________

Complainant: __________

VERIFICATION

I, __________, the Complainant, verify that the contents of paragraphs 1 to 8 are true to my knowledge and belief, and that nothing material has been concealed. Verified at __________ on __________.

AFFIDAVIT IN SUPPORT OF THE CONSUMER COMPLAINT

I, __________, __________, resident of __________, the Complainant, solemnly affirm and state on oath as follows:

1. 1. I am the Complainant in this complaint and I make this affidavit in support of it.
2. 2. The facts stated in paragraphs 1 to 8 of the complaint are true to my knowledge and belief.
3. 3. The documents listed below are true copies of the originals in my possession.
4. 4. I have not concealed any fact, and no other proceeding on this matter is pending.

Deponent: __________

VERIFICATION OF THE AFFIDAVIT

Verified at __________ on __________ that the contents of this affidavit are true and correct to my knowledge and belief, that nothing in it is false and that nothing material has been concealed.

LIST OF DOCUMENTS

__________

LEGAL BASIS

Punjab and Chandigarh: Under the Consumer Protection Act, 2019, a consumer who bought goods or hired services for consideration, and not for resale or a commercial purpose, may complain to the District Commission (sections 34 and 35) about a defect in the goods or a deficiency in the service, and the Commission can order removal of the defect, replacement, refund, compensation and costs (section 39). A complaint must be filed within two years of the cause of action (section 69). An appeal from the District Commission's order lies to the State Commission within 45 days (section 41). The pecuniary limits of each Commission, the fee on a complaint and the details of online filing are fixed by rules made under the Act and change from time to time; they are not stated in this document and are to be confirmed with the Commission's registry or the e-Daakhil portal. A complaint is usually filed through an advocate, though the Complainant may appear in person.

PERSONAL DATA NOTICE

This notice is given under the Digital Personal Data Protection Act, 2023.

The purpose of collecting the personal data in this document is to identify the complainant and the opposite party, record the transaction, the defect or deficiency and the relief asked for, and let the Commission hear and decide the complaint.

The record will be held by __________ and may be shared with the District Commission and its staff, the opposite party and its advocate, the complainant's advocate, and any higher Commission or court to which the matter goes.

If the matter does not proceed, the personal data will be retained for 90 days and then erased. If the matter proceeds, the record will be retained for the transaction or authority matter plus 12 months, except where a statute requires a longer named retention period.

A person named in this document may request correction or erasure where the purpose has ended, withdraw consent for future consent-based processing, or raise a grievance by writing to __________. The record-holder should acknowledge and reply within 30 days.

Data minimisation: this document does not collect a full Aadhaar number, an Aadhaar-card copy, a password or bank credentials.

Personal-data instruction: __________.

SIGNATURE

 
 
______________________________
Signature
Complainant: __________
Place: ____________________
Date: ____________________