A policyholder, nominee or claimant calling on an insurer to pay, settle or put right a claim or policy decision.
TO: __________ __________
FROM: __________ __________
Dear Sir / Madam,
1. THE POLICY
2. WHAT HAPPENED
2.6 The Sender has complied with the terms of the Policy and has given the Recipient the documents and information it asked for. The Sender disputes the Recipient's position and says that it is not supported by the terms of the Policy or by the law.
3. THE DEMAND
3.3 The Recipient is also asked to send the Sender, within the same time, a written reply that gives the reasons for its decision and a copy of the Policy document, the proposal form and any survey or investigation report it relies on.
4. IF THE RECIPIENT DOES NOT COMPLY
4.1 If the Recipient does not comply, the Sender will pursue such remedies as the Sender is advised, which may include a complaint to the Insurance Ombudsman, a complaint to the Insurance Regulatory and Development Authority of India, a complaint before the Consumer Disputes Redressal Commission, or a civil suit, with interest, compensation and costs.
4.2 Nothing in this notice waives any right or remedy of the Sender.
5. SERVICE OF THIS NOTICE
6. JURISDICTION AND REPLY
Yours faithfully,
ACKNOWLEDGEMENT OF RECEIPT(for use where this notice is delivered by hand)