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Website Terms, Privacy and Refund Policy

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The business and the site
Personal information
Orders, refunds and delivery
Disputes and publishing

Step 1 of 4

The business and the site

What is the full legal name of the business?Needed

For example: Sandhu Handicrafts Private Limited

What is the business's registered address?Needed

House / flat / plot no.

Street, sector or locality

City area and PIN code

What is the web address (or app name) this policy is for?Needed

For example: www.sandhuhandicrafts.in

What does the business sell through the site?Needed

physical goodsservicesdigital products or downloadsgoods and services

What email address should customers write to?Needed

An email address somebody actually reads. Notices under a document like this can be sent to it, so a working one matters more than a tidy one.

For example: support@sandhuhandicrafts.in

More details — you may leave these

What phone number can customers call?You may leave this

A number somebody can be reached on. Ten digits is the usual Indian form, and a country code in front of it is fine if you want it there.

For example: 98765 43210

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WEBSITE TERMS OF USE, PRIVACY POLICY AND REFUND POLICY

By using this site or placing an order you accept these terms. If you do not accept them, please do not use the site.

PART 1: TERMS OF USE

1.1 The site offers __________ for sale. Descriptions, images and prices are given in good faith; we may correct an error in a price or description, and if we do after you order, we will tell you and you may cancel for a full refund.

1.2 An order is a request to buy. It becomes a sale only when we confirm it. We may refuse or cancel an order, for example for stock, payment or address problems, and will refund any money already paid.

1.3 You agree to give correct information, to use the site only for lawful purposes, and not to copy, scrape, interfere with or try to break into the site.

1.4 The text, images, logos and design of the site belong to us or are used with permission. You may not copy or reuse them without our written consent.

1.5 We take reasonable care to keep the site running but do not promise it will be uninterrupted or error-free. To the extent the law allows, we are not liable for indirect or consequential loss from using the site. Nothing here limits any right you have under consumer protection law that cannot be excluded.

PART 2: PRIVACY POLICY

2.4 We keep your information only as long as needed for the purpose it was collected for, or as the law requires us to keep records (for example, tax and accounts records), and then delete or anonymise it. We take reasonable security steps to protect it, but no online system is completely secure.

PART 3: ORDERS, DELIVERY, CANCELLATION AND REFUNDS

3.4 Where goods are made to your order or are perishable, hygiene-sealed or digital and already downloaded, they cannot be returned unless faulty. Your rights under consumer protection law are not affected.

PART 4: GENERAL

4.1 We may change this policy by publishing a new version with a new date; an order is governed by the version in force on the day it was placed.

4.3 Contact: __________, __________; __________.

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