BOOKING CANCELLATION AND REFUND LETTER
Date: 2 April 2026
To,
The Manager, Royal Orchid Banquet
SCO 12, Sector 35, Chandigarh
From,
Harpreet Singh Gill
House 118, Sector 21, Chandigarh
Mobile: 9876543210
Email: harpreet@example.com
Subject: Cancellation of my booking and request for refund of ₹1,00,000 (Rupees One Lakh only) (booking or receipt number RO/2026/0412)
Dear Sir or Madam,
I booked the main hall and lawn for my son's wedding reception with you on 1 April 2026 for the event on 2 April 2026. I have paid you ₹1,00,000 (Rupees One Lakh only) in all. The payments were: Rs 50,000 by bank transfer on 5 September 2026 (receipt 118) and Rs 50,000 by cheque on 20 September 2026 (receipt 131)
I am writing to cancel this booking. I am cancelling because our plans have changed and we can no longer hold the event on that date. The wedding has been moved to another city by both families.
In cancelling, I rely on this term of the booking: the cancellation terms on the back of receipt 118.
I ask you to refund the full amount I paid, within 15 days of receiving this letter. Please pay it as follows: By transfer to my savings account No. 3318002100045512 with Punjab National Bank, Sector 21 branch, Chandigarh, IFSC PUNB0331800, or by a cheque in my name
Please confirm in writing that you have received this letter and cancelled the booking, and keep safe all records of the booking, my payments and our messages.
This letter is sent in good faith so that the matter can be settled without a dispute. If I do not receive the refund or a reply, I may take the matter further, which may include a complaint to the consumer commission or a legal notice. All my rights are reserved.
Enclosures: 1. Receipts 118 and 131; 2. The booking form; 3. Messages with the manager about the date
Yours faithfully,
SIGNATURE
______________________________
Signature
Sender: Harpreet Singh Gill
Place: ____________________
Date: 2 April 2026