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Complaint to Insurance Ombudsman

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You and the Ombudsman
The policy and what happened
Your complaint to the insurer
What you ask for

Step 1 of 4

You and the Ombudsman

Town of the Insurance Ombudsman's officeNeeded

For example: Chandigarh

Your full nameNeeded

For example: Harjinder Singh Gill

Your addressNeeded

House / flat / plot no.

Street, sector or locality

City area and PIN code

Your phone numberNeeded

A number somebody can be reached on. Ten digits is the usual Indian form, and a country code in front of it is fine if you want it there.

For example: 98765 43210

You are making this complaint asNeeded

the policyholderthe person insured under the policythe policyholder's nomineethe legal heir of the policyholder

More details — you may leave these

Your email addressYou may leave this

An email address somebody actually reads. Notices under a document like this can be sent to it, so a working one matters more than a tidy one.

For example: harjinder.gill@example.com

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COMPLAINT TO THE INSURANCE OMBUDSMAN

A policyholder's complaint against an insurer that rejected the complaint or did not reply.

TO:
The Insurance Ombudsman
Office at __________

Sir / Madam,

1. THE POLICY

2. WHAT HAPPENED

3. THE COMPLAINT TO THE INSURER

3.3 The Complainant is not satisfied and therefore brings this complaint.

4. WHAT THE COMPLAINANT ASKS FOR

5. DECLARATIONS

5.1 No court, Consumer Commission or arbitrator is hearing this dispute, and none has decided it.

5.2 This complaint is made within the time the Insurance Ombudsman Rules, 2017 allow, counted from the Insurer's reply or rejection, or from the end of the period for it to reply.

5.3 What is written in this complaint is true to the best of my knowledge, and I have not kept back any fact that matters.

6. PAPERS ENCLOSED

Yours faithfully,

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