Kaagazaat

Annual Maintenance Contract (Equipment, IT)

At a glance

Price: Free, always.
Stamp duty: Stamp duty depends on what the paper does and on the Schedule to the Indian Stamp Act, 1899 as applied in Punjab and in Chandigarh.
Registration: Not compulsorily registrable unless it creates or transfers a right in immovable property (section 17, Registration Act, 1908); this paper is not meant to.
Witnesses: Not required by law, but two adult witnesses who are not parties, each writing name, address and ID reference beside the signature, make a later denial harder.

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Free, always.

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Also called

AMC
annual maintenance contract
comprehensive maintenance contract
CMC
IT support agreement
computer maintenance contract
equipment servicing agreement
machine maintenance

When you need it

A shop, office, clinic, factory or other business in Punjab or Chandigarh pays a technician or company a yearly fee to keep its machines, computers, servers, printers, air-conditioners, generators or similar equipment in working order. The agreement lists the equipment, says whether the fee includes spare parts (a comprehensive contract) or only labour, sets the number of routine service visits, how fast the provider must respond to a breakdown and fix it, what is not covered, who keeps data backed up, and how and when the contract renews or ends.

The two usual disputes are written out in advance: whether a failed part is covered or must be paid for, and what "response" means (a phone call, or a technician at the door). For IT equipment the customer stays responsible for backing up its own data. Not for a housing society's or RWA's lifts, pumps and common services (use the Society Annual Maintenance Contract). Not for commercial building common-area maintenance (use the Commercial CAM Agreement). Not for building new software or a website (use the Website or Software Development Agreement).

Whether you can fill this in here

You can fill this in here

You can fill this one in on this site, and read the whole draft on screen before you decide anything about it. It is a carefully drafted template; it is not advice about your own facts.

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See stamp duty, registration and witnesses

What follows is written for Punjab and Chandigarh. It states the position there rather than describing how it varies, so the amounts below are the ones that apply — worth confirming at the sub-registrar’s office, because rates change. If the property is anywhere else in India, none of this is yours.

Stamp duty

Stamp duty depends on what the paper does and on the Schedule to the Indian Stamp Act, 1899 as applied in Punjab and in Chandigarh. An agreement of this kind is usually charged as an agreement not otherwise provided for, at a modest fixed figure, but the figure is not stated here: confirm it on the official e-stamping portal or with the Sub-Registrar before buying the stamp. If a clause makes the paper in substance something else (a transfer of property, a lease, a power of attorney, a guarantee), it is charged as that. An under-stamped paper cannot be used as evidence until the deficit and penalty are paid.

Registration

Not compulsorily registrable unless it creates or transfers a right in immovable property (section 17, Registration Act, 1908); this paper is not meant to. Registration is optional if the parties want it.

Notarisation

Not required by law, and not a substitute for stamping. A notary only records that the signatories appeared and signed, which makes it harder to deny a signature later. Carry original photo ID.

Witnesses

Not required by law, but two adult witnesses who are not parties, each writing name, address and ID reference beside the signature, make a later denial harder.

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Sample preview — placeholder answers, not your data

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ANNUAL MAINTENANCE CONTRACT (EQUIPMENT AND IT)

This Contract is made at Chandigarh on 2 April 2026.

BETWEEN

Dr. Mehta Dental Clinic, of SCO 52, Sector 35-C, Chandigarh 160022, acting through Dr. Ritu Mehta, Proprietor (the "Customer");

AND

Techserve Solutions, of SCO 210, Sector 34-A, Chandigarh 160022, PAN AKJPI4432R, GSTIN 03AKJPI4432R1Z9, acting through Sandeep Arora, Partner (the "Service Provider").

1. EQUIPMENT COVERED

1.1 This Contract covers only the following equipment (the "Equipment"), kept at SCO 52, Sector 35-C, Chandigarh: 1. Dell OptiPlex 3000 desktop, S/N 7F2K9Q3, reception. 2. Dell OptiPlex 3000 desktop, S/N 7F2K9Q8, chair 1. 3. HP LaserJet M141 printer, S/N VNC4K22013, reception. 4. Daikin 1.5 ton split AC, S/N 22A4471, waiting room.

1.2 The Customer may add or remove items by written agreement, and the fee shall then be adjusted in proportion for the rest of the term. The Customer shall not move covered Equipment to another address without telling the Service Provider.

2. WHAT THE SERVICE PROVIDER WILL DO

2.1 Routine service: the Service Provider shall visit 4 times a year at evenly spaced times to inspect, clean, test, update and adjust the Equipment, and shall leave a signed service report each time.

2.2 Breakdown: on a call by phone, email or message, the Service Provider shall log the call with a reference number, have a technician reach the site (or start remote help, where the Customer allows it) within 8 working hours, and fix the fault or put in a stand-by item within 48 working hours of reaching the site, unless a part must be ordered, in which case it shall say so and give a date.

2.3 Parts: Comprehensive: the fee covers labour and the replacement of parts that fail through ordinary use, other than the exclusions in clause 3. Replacement parts shall be new or equal to new and of at least the quality of the part replaced, and a replaced part belongs to the Service Provider unless the Customer asks to keep it.

2.4 The Service Provider shall use competent, trained technicians, shall carry identification, and shall take care of the Customer's premises and of data it may see in the course of the work, using it for no other purpose.

3. WHAT IS NOT COVERED

3.1 The fee does not cover: (a) damage from misuse, accident, liquid, fire, flood, lightning, power surge or any other cause outside ordinary use; (b) repair or change by anyone other than the Service Provider; (c) consumables such as paper, toner, ink, filters, batteries (unless they are named as included), cables and accessories; (d) software the Customer installs, viruses or data loss; (e) items not listed in clause 1.1; (f) moving, re-installation or upgrades.

3.2 Work outside the cover shall be done only after the Service Provider quotes a price and the Customer approves it in writing. The Service Provider shall tell the Customer when it finds that a fault is of the kind excluded, before starting to repair it.

Questions about this document

Does the Annual Maintenance Contract (Equipment, IT) need stamp paper or stamp duty in Punjab and Chandigarh?

Stamp duty depends on what the paper does and on the Schedule to the Indian Stamp Act, 1899 as applied in Punjab and in Chandigarh.

See the full position on stamp duty, registration and witnesses

Does the Annual Maintenance Contract (Equipment, IT) need registration in Punjab and Chandigarh?

Not compulsorily registrable unless it creates or transfers a right in immovable property (section 17, Registration Act, 1908); this paper is not meant to.

See the full position on stamp duty, registration and witnesses

What does the Annual Maintenance Contract (Equipment, IT) cost on Kaagazaat?

Free, always.

Does the Annual Maintenance Contract (Equipment, IT) need witnesses?

Not required by law, but two adult witnesses who are not parties, each writing name, address and ID reference beside the signature, make a later denial harder.

See the full position on stamp duty, registration and witnesses

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